At bonhommechristmas.com, we are dedicated to ensuring your festive shopping experience is as joyful and seamless as possible. We strive to process and dispatch all orders with care and efficiency, allowing you to focus on the celebrations.
Shipping Options & Timelines:
We offer a variety of shipping methods to meet your needs during the busy holiday season. Orders are processed and prepared for shipment within 1-3 business days from the date your order is placed. Please note that this processing time does not include weekends or holidays. The estimated delivery timelines below commence once your order has been shipped and a tracking number has been issued.
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- Local Delivery (Ottawa-Gatineau): Orders are delivered within 2-4 business days. You will receive a notification to coordinate a convenient delivery time.
Shipping Rates:
Shipping costs are calculated based on the size and weight of your items, as well as your delivery location. The exact shipping fee will be clearly displayed at checkout before you complete your purchase.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your package’s journey to your doorstep.
Please Note:
- Delivery times are estimates and are not guaranteed. Occasional delays may occur due to factors beyond our control, especially during peak holiday periods.
- We currently ship across Canada.
- We are unable to ship to PO Boxes. A complete street address is required for delivery.
Holiday Shipping Deadlines:
To ensure your gifts arrive in time for the holidays, we strongly recommend placing your orders early. The final recommended ordering dates will be announced closer to the holiday season.
For any other questions, please refer to our comprehensive Frequently Asked Questions section.